It is important that you follow the directions provided to you by your treating team.
There is a set process to move you and your child between any locations, including any further treatment or tests that may be needed.
Your child will have a single room while in our care. You must not exit this room at any time. Please use the call bell if you require any assistance.
Staff will be wearing Personal Protective Equipment (PPE) which is masks, eye protection, gowns and gloves, when they are caring for your child.
Meals
Depending on the length of your stay, you and your child will be provided with three meals per day. You will be able to order meals via our Patient Meal Ordering System (PMOS) on PES.
If you have any special dietary requirements or require extra food for metabolic conditions such as diabetes, please inform your nurse looking after you.
Please do not leave your room to get food or drinks.
Entertainment
Each room has a TV with a Patient Entertainment System (PES). The PES has TV, apps and information and our Patient Meal Ordering System (PMOS) for ordering your meals.
Support
If you are feeling isolated, please let your nurse know, so we can help you get some support.