Child and Family Engagement Service

The Child and Family Engagement Service (CaFES) is committed to engaging with patients, parents, carers, families and members of the community to continually improve the quality of our care and services. 

CaFES receives feedback about all services in the Child and Adolescent Health Service, including PCH. 

We encourage you to discuss any concerns you may have about the care and level of customer service and facilities available during your visit. 

Please provide your feedback, including compliments and complaints, on the Have your say page.

Disability Access and Inclusion Plan

PCH's Disability and Access Inclusion Plan (external link) ensures that people with disabilities have the opportunity to receive the same level of care and access to PCH services as others. 

The plan (external link) was developed in consultation with people with disabilities, their families and carers, our Disability Advisory Committee, community partners and the general public.

Contact us 

(08) 6456 0032


We are open Monday to Friday, 8.30am - 4.30pm

Related links

Have your say

Feedback form

Rights and responsibilities

Children's Right's Charter

Consumer advisory groups