Coronavirus: Visiting or staying at PCH

Coronavirus visiting or staying at PCH
April 28, 2020

Last updated: 22 May 2020

Visitor screening checkpoint

Visitors and outpatients will now be screened at our checkpoint on arrival to PCH between 7am and 7.30pm, 7 days a week. The screening does not apply to Emergency Department visitors or inpatients.

The screening involves being asked a series of questions about you and your child's health.

Visiting PCH

To keep our sickest kids safe, we have introduced a visitor screening checkpoint and changed our visitor guidelines.

Visitors and outpatients will now be screened at our checkpoint on arrival to PCH between 7am and 7.30pm, 7 days a week. The screening does not apply to Emergency Department visitors or inpatients.

The screening involves being asked a series of questions about you and your child's health.

This is in combination with the change to visitor guidelines, where a maximum of two adults per day for inpatients and one adult accompanying a patient for outpatient appointments can attend PCH.

Frequently asked questions

With the current risk of Coronavirus, we've put together some frequently asked questions if you're planning on visiting Perth Children's Hospital for an outpatient appointment, if or your child has an upcoming surgery.

How will my child be kept safe if there is an outbreak of Coronavirus and they are visiting or staying at PCH?

There are strict infection control screening and control practices in place throughout the hospital which are being informed by expert advice. There are also hospital wide education programs for staff and families as well as ongoing surveillance and monitoring to ensure strict adherence with best infection control practices. 

Every effort is being made to ensure that your child’s treatment will not be compromised whilst visiting or staying at PCH.

While you are with us, please make sure you use the hand sanitizer stations around the hospital and wash your hands regularly.
 
There have been changes to the opening of hospital amenities. Read more here.

Should we go to our next outpatient appointment at PCH?

If your child has symptoms of fever, runny nose, sore throat or cough, we recommend that you reschedule your non-urgent appointments until your child is better.

The only parents who are currently recommended to reschedule an outpatient appointment are those that need to be quarantined at home. These children are who:

  • Have returned from overseas travel and are in self isolation for 14 days after the date of return to Australia.
  • Any child who has had close contact with a known case of Coronavirus.

For some patients, the health of your child may be compromised if they do not attend or you defer their outpatient appointments. If you are concerned about attending your outpatient appointments in person, please feel free to discuss the other options below with your treating team.

There may be other ways of attending your outpatient appointment. Some outpatient departments are contacting families to organise alternative ways of attending your appointment including telephone or videoconference appointments (Telehealth). They will be in contact with you directly prior to your appointment if this is suitable for your child.

To change or cancel your appointment, please call the number on the bottom of your outpatient letter, or Outpatient Direct on 1300 855 275.

Can I get a certificate from the hospital if my child is off sick from school?

No. Unfortunately PCH cannot issue school clearance certificates if your child is off sick from school.

My child has a higher risk condition (e.g. pre-existing cardiac or respiratory conditions, cancer, an immunocompromised condition or is a newborn baby). Should I cancel my child’s outpatient appointments? If they attend, should they take any special precautions?

We have developed specific information for parents and carers of children who are immunocompromised or have pre-existing conditions.

Read more here.

What's happening with my child's surgery?

Some Category 2 surgeries are being slowly reintroduced at reduced numbers to ensure the safety and wellbeing of our patients and families.

Families and carers will be contacted individually about their upcoming surgery by our Surgical Waitlist team. Category 1 surgery will continue.

If I am feeling unwell with a fever, cough or sore throat, can I still visit the hospital?

We ask that all visitors to the hospital who are unwell and displaying any symptoms of a cold, flu or infectious disease, to please keep our families and children safe by not visiting PCH.

Please take a look at the changes to our visiting rules due to Coronavirus.

To change or cancel your appointment, please call the number on the bottom of your outpatient letter, or Outpatient Direct on 1300 855 275.

There may still be other ways of attending your outpatient appointment, including by telephone or video conferencing (Telehealth).