COVID-19: Visiting and staying at PCH

Last updated: 17 February 2021

Visiting us

When you visit PCH or one of our community based sites for an appointment, to collect medication or equipment, or as an inpatient you might notice some changes.

To protect everyone from the current risk around COVID-19, we have implemented a number of changes to ensure that you are kept safe.

Visiting guidelines

There are changes to how many people can attend an Outpatient appointment, the Emergency Department and to visit a patient in the hospital. Read more here.

The current guideline for visitors is two people, per patient or client. Siblings are allowed as one of the two people.

SafeWA app

To enter the hospital for an outpatient appointment, to be admitted as an inpatient or to visit someone, you will need to register using the SafeWA app. You may also be asked some questions about your health and quarantine status by our staff. 

If you feel unwell

Please do not visit us if you are unwell.

If you are at PCH and you start to feel unwell, please speak to a staff member immediately. We appreciate that some of these changes can be challenging, but please remember that our staff are here to help, so treat us with respect.

Be COVID-19 safe

While you're with us, please ensure that you:

  • use the hand sanitiser stations around the hospital
  • wash your hands regularly
  • cover coughs and sneezes with a tissue or your inner elbow
  • keep a safe distance of 1.5m between yourself and others
  • follow the room and lift capacity limits.

Retail and amenities

There may be changes to the opening of retail, food, facilities and amenities at PCH. Read more about these changes here:

Perth Children's Hospital

Upcoming surgery

All surgeries are running as scheduled.

Outpatients appointments at PCH

Outpatient appointments are running as scheduled. If you would like to reschedule or change your child's appointment, contact Outpatient Direct or use the Manage my care app. Find out more about how to do this. 

What is Coronavirus?

Want to explain what Coronavirus is to kids? Download What is Coronavirus (PDF 5MB).

To change or cancel your appointment, please call the number on the bottom of your outpatient letter, or Outpatient Direct on 1300 855 275.

There may still be other ways of attending your outpatient appointment, including by telephone or video conferencing (Telehealth).