Visitor guidelines
To help keep our sickest kids safe, we have some visitor guidelines that you need to follow when you visit us at PCH.
COVID-19: Visiting restrictions
When you visit PCH, you will find the following restrictions in place:
- SafeWA app registration
- Infection control measures
- Visitor limits (depending on current restrictions in place).
Details on the current restrictions can be found on COVID-19 Visiting and staying at PCH.
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Arriving at PCH
You must complete register using the SafeWA app and be asked some questions about your health and quarantine status before you can enter the hospital.
Visit the Hospital map for locations of these entrances.
Visitors
Two people are allow to visit a patient at a time. Except in Paediatric Critical Care and Neonatal Intensive Care Unit, where it is parents and carers only.
While you are here
Accessing the wards
Access to the wards is controlled via an intercom service to ward reception. Some wards (such as Paediatric Critical Care and the Neonatal Intensive Care Unit) have additional criteria and nursing staff within these areas will advise you on what these are.
After hours access
Main entrance
Weekdays: 6.30am to 9pm
Weekends: 6.30am to 8.45pm
Northern entrance
Accessible by staff only.
After these hours, parents and carers will need to use the Emergency Department entrance and can only access ED and the Green lifts (a shutter restricts access in the concourse between ED and the PCH main entrance and atrium).
Please note: If your child is booked for an operation, both Surgical admissions on Level 3 and the Pink lifts are not accessible until 6.30am.
PCH Security
Your safety and security is of great importance to us. If you see any behaviour you're concerned about, or you feel may impact on you or your child's safety, please speak to a staff member immediately or call PCH Security on 6457 1399.
Read more about Safety and security at PCH.
Bringing gifts
Visitors are welcome to bring or send gifts to inpatients, however balloons must be latex-free and some wards will not allow flowers due to hygiene, infection control and allergy reasons.