Visitor guidelines
To help keep our sickest kids safe, we have some visitor guidelines that you need to follow when you visit us at PCH.
COVID-19: Visiting restrictions
When you visit PCH, you will find the following restrictions in place:
- Check in via the SafeWA or ServiceWA app
- Proof of COVID-19 vaccination
- Infection control measures
- Visitor limits (depending on current restrictions in place)
- Visitor times.
Details on the current restrictions can be found on COVID-19.
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Arriving at PCH
If you are travelling to PCH, please view our updated carparking arrangements.
Entering PCH
Main entrance
For wards, outpatient appointments, booked surgeries and other visitors.
Emergency Department entrance
For visits to the Emergency Department only.
Exiting PCH
The Northern Entrance is the exit for all PCH visitors.
Afterhours exit
The Emergency Department entrance acts as the afterhours exit between 8pm and 6am.
Visitor categories and limits
Visitors are split into two categories, essential visitors and standard visitors.
Essential visitors are:
- parents
- carers
- designated guardians.
Standard visitors are:
Anyone who does not fall into these categories.
Visitor screening
When you arrive you will be asked some screening questions, including a check to see if you have been to an exposure site and are required to isolate. You are also required to check in on SafeWA or ServiceWA app. From 31 January, all visitors aged 16 years and over (excluding patients and clients) will also be required to show proof of your COVID-19 vaccination status.
Vaccination status
From 31 January 2022, all visitors aged 16 years and over (not patients or clients) will need to show evidence of two doses of a COVID-19 vaccination.
Make sure you have your COVID-19 vaccination evidence ready when you arrive. Acceptable forms of proof are via the ServiceWA or Medicare App, with no ID required. ID is required with a COVID-19 digital or printed certificate or Immunisation History Certificate. A printed or digital medical exception also requires ID. Find out more about acceptable forms of vaccination proof.
Unvaccinated essential visitors
One unvaccinated essential visitor will be allowed to enter the hospital to accompany their baby or child with additional public health safety measures in place. These will be advised when you arrive. Please allow some extra time.
If you are an unvaccinated standard visitor, you will not be allowed to enter.
Visiting hours and visitor numbers
Designated visiting hours
10am to 12 noon and 5pm to 7pm everyday.
Visitor limits
Inpatients
One essential visitor may be with an inpatient at all times. A second visitor may attend during the designated visiting hours.
This also extends to the Emergency Short Stay Unit.
Emergency Department
One accompanying visitor. In extraordinary circumstances, two approved visitors can attend. Please help us to minimise the risk of exposure and only come with two people if needed.
Neonatology - NICU
One accompanying essential visitor at any time.
A second essential visitor can join during visiting hours (two essential visitors during visiting hours).
Outpatient appointments and other visits
One visitor maximum.
While you are here
Accessing the wards
Access to the wards is controlled via an intercom service to ward reception. Some wards (such as Paediatric Critical Care and the Neonatal Intensive Care Unit) have additional criteria and nursing staff within these areas will advise you on what these are.
After hours exit
Emergency Department entrance
8pm to 6am, every day.
PCH Security
Your safety and security is of great importance to us. If you see any behaviour you're concerned about, or you feel may impact on you or your child's safety, please speak to a staff member immediately or call PCH Security on 6457 1399.
Read more about Safety and security at PCH.
Bringing gifts
Visitors are welcome to bring or send gifts to inpatients, however balloons must be latex-free and some wards will not allow flowers due to hygiene, infection control and allergy reasons.