Visitor guidelines

Arriving at PCH  

If you are travelling to PCH, here are the best places to park and enter.

Entering PCH

Main entrance

For entrance and exit to wards, outpatient appointments, booked surgeries and for other visitors and staff.

Emergency Department entrance

For visits to the Emergency Department and the wards.

Northern entrance

For entrance and exit to PCH for visitors and staff.

Visiting hours

  • 7am to 12 noon
  • 2pm to 7.30pm 


Parents, guardians and siblings can be with their child at any time. Patient rooms can only accommodate one parent/guardian to sleep overnight.

All other standard visitors can only visit during the visiting hours. 

While you are here

Accessing the wards

Access to the wards is controlled via an intercom service to ward reception. Some wards (such as Paediatric Critical Care and the Neonatal Intensive Care Unit) have additional criteria and nursing staff within these areas will advise you on what these are.  

PCH Security

Your safety and security is of great importance to us. If you see any behaviour you're concerned about, or you feel may impact on you or your child's safety, please speak to a staff member immediately or call PCH Security on 6456 3003.

Read more about Safety and security at PCH.

Bringing gifts

Visitors are welcome to bring or send gifts to inpatients, however balloons must be latex-free and some wards will not allow flowers due to hygiene, infection control and allergy reasons.