Coming to Emergency

If it's a life-threatening emergency

If your child has a life-threatening medical emergency or condition call 000 and ask for an ambulance.

In an emergency, please go to your nearest hospital emergency department.

If you are not sure what to do, call HealthDirect Australia on 1800 022 222 for free health advice 24 hours a day, 7 days a week.


PCH Emergency Department (PCH ED) provides services for children who are 15 years old or under.

This can be extended to the age of 18, if they have a pre-existing medical condition which they are still receiving care for at PCH. 

Mental Health clinical nurse specialists support mental health assessments in the PCH ED for children who are 15 years of age or under.

Please read our current COVID-19 visitor guidelines for information on coming to the Emergency Department.

If you're coming to ED with COVID

If you are coming to ED with a COVID-19 positive child, you are COVID-19 positive yourself and/or you're a close contact please:

  • Alert the triage nurse on arrival
  • Wear a mask if able to do so (patients and caregivers)

If you are worried about your child's symptoms or condition when they are COVID positive, head to our page on Caring for COVID positive children to find when you should bring them to see a doctor.

Please refer to our current COVID-19 entry restrictions for more information.

Check how busy we are

Check the current activity status of PCH’s Emergency Department here.

When you should come to ED

Join Dr Kate Bradman, a Senior Doctor in the PCH Emergency Department at PCH as she explains when you should bring your child to a hospital Emergency Department.

If your child has an urgent medical condition such as:
  • an accident or an injury such as a burn, broken bone or injury to the head
  • is very unwell
you can bring them to the Emergency Department (ED) at PCH or your nearest hospital emergency department.

Call 000 for an ambulance

If your child has:

  • collapsed, is unresponsive or unconscious
  • no obvious pulse or heartbeat
  • anaphylaxis or a severe allergic reaction
  • seizure or fit
  • extreme pain or irritability
  • difficulty breathing
  • extremely fast breathing
  • noisy breathing
  • abnormal colour - blue, mottled, pale or ashen
  • major injuries
  • bleeding for >10 minutes despite pressure or adequate first aid.

Go to your nearest Emergency Department 

If your child:

  • has a non-blanching rash (it does not fade when you press it)
  • constant severe pain
  • burns
  • possible broken bones
  • head injury with loss of consciousness, confusion or persistent vomiting
  • swallowed a button battery or magnets
  • has a fever of less that 38 degrees in a baby less than three months old
  • wheezing or fast breathing
  • not drinking fluids in a child who has vomiting and diarrhoea
  • expressing suicidal thoughts or self-harm.

See your:

If your child has a:

  • fever
  • cough
  • runny nose
  • ear pain
  • new rash that fades when you press it
  • mild irritability
  • mild pain that comes and goes.
Travelling to PCH ED

Our Emergency Department (ED) is located at 15 Hospital Avenue in Nedlands, on the QEII Medical Centre site.

If it is safe to take your child to hospital, you can use the patient set down area outside the ED main entrance on Hospital Avenue, Nedlands. 

Where to park

  • Short stay set down bays - out the front of the hospital
  • Basement carpark - located at the southern end of PCH, accesible via Hospital Avenue
  • Car Park 7 - directly across Hospital Avenue from the Emergency Department
  • UWA Car Park - directly across Hospital Avenue, south of Car Park 7 - between 8pm and 6am only
  • Car Park 1 - outdoor carpark north of QEIIMC Multi-deck Car Park, entrance via Winthrop Avenue

There are also other options for transport to PCH.

If your child has a life-threatening medical emergency, call 000 and an ambulance will transport them directly to the PCH ED.

Map of carparks for PCH

When you arrive

Welcome to ED

Welcome to ED guides you through what to expect when you visit our Emergency Department. It's also available in additional languages.

Visitors to PCH ED

Two people are able to accompany a patient to ED at a time. Please check the visitor guidelines before you arrive.

Checking in at ED

When you go through to the Triage waiting area in PCH ED, take a ticket from the check in kiosk.

When your number is called, you will see a specialist emergency triage nurse who make a quick assessment of the urgency of your child’s condition. Once this assessment is complete, your child will be allocated a score on the triage scale. You'll then be taken through to the Pod waiting areas to seen by a nurse or doctor.

Why you might have to wait

The triage process in ED means that the sickest children are seen first. PCH ED staff may not be able to give you a waiting time to see a doctor as this may change depending on the severity, urgency and number of all patients currently in ED. 

If we are busy and you have to wait, we appreciate your patience and we will see you as soon as possible. 

Check the current activity status of PCH’s Emergency Department here or on the screens in Triage or the waiting area between Pod A and B.

What to bring

If possible, please bring along the following items with you to ED:
  • Your Medicare card and any concession cards with your child’s details
  • Private health insurance details (if you would like your child admitted as a private patient)
  • A list of your current medications
  • Any x-rays, ultrasounds, scans that may be related to your child’s condition
  • The name of your GP
  • For overseas visitors/students: your child’s passport and health insurance details.
While you’re here, there are a number of facilities you can access including family lounges, food and retail and more.
While you are here

Welcome to PCH Emergency Department

Find out what to expect, when you'll be seen and where to find amenities under Welcome to ED.


The PCH Emergency Department is open every day of the year, 24 hours a day.


Emergency is located at the Southern entrance of PCH.

Find out more about how to get here, and where to park.

Health advice

You can call HealthDirect on 1800 022 222, 24/7 for free health advice.

Aishwarya's CARE Call

If you are worried about the condition of your child in hospital, you can raise your concerns using Aishwarya's CARE Call steps.