Consumer advisory groups

The Child and Adolescent Health Service's (CAHS) three consumer advisory groups provide invaluable input into our services and help to improve the experience of our patients at PCH and other areas of CAHS.

Group members work in partnership with our staff to ensure the voice of children, adolescents and their families (including people with a disability, carers and people with special needs) is heard and valued by our health service.

Consumer Advisory Council

The Child and Adolescent Health Service (CAHS) Consumer Advisory Council provides a partnership between CAHS – which includes PCH – and children, young people and their families and carers.

This includes involvement with: 

  • strategic, operational and service delivery plans
  • policy, procedures, practices, protocols
  • legislative compliance reporting

The Council provides a formal partnership between consumer representatives and the CAHS leadership group, with the aim of improving the patient experience and promoting excellence in patient and family-centred care.

Please contact the Council by email to provide feedback or register your interest in becoming a member.
Disability Advisory Council
The Child and Adolescent Health Service (CAHS) Disability Advisory Committee (DAC) works in partnership with staff and consumers to ensure that all CAHS facilities, services and programs are accessible to people with disabilities and special needs, including staff, patients, their families, carers and visitors.

The committee aims to ensure that consumers are consulted about, and contribute to:

  • CAHS' policies regarding disability access
  • The CAHS Disability Access and Inclusion Plan (DAIP) (external link), including:
    • development of strategies to promote and educate internal and external stakeholders on the DAIP
    • internal and external feedback involvement in the planning, management, implementation and evaluation of the DAIP
  • Matters related to disability raised by the DAC or members of other community or consumer groups.

Please contact the DAC by email to provide feedback or register your interest in becoming a member.

Youth Advisory Council

The Youth Advisory Committee (YAC) is a group of teenagers and young adults who have past and present experiences of being a patient at Princess Margaret Hospital and/or PCH. 

YAC represents the views of children and young people across all areas of health in Western Australia. 

The committee is dedicated to bringing about positive change to improve health services for future generations of children and young people who come to PCH.

YAC members are invited to attend various projects and focus groups – including PCH Executive meetings – to ensure the "little" voices are heard and a youth perspective is always considered in important decision making. 

The committee was formed in 2009 to advise on the planning of PCH and make recommendations on valuable features for children, young people, families and carers who would be coming to the hospital. Many of the YAC's ideas were incorporated into the building design and the layout of PCH.

YAC is all about kids doing it for kids, making it a unique asset for PCH.

Please contact the committee by email to provide feedback or register your interest in becoming a member.