Visiting PCH

If you or your child have cold and flu-like symptoms, are COVID positive or close contacts of someone who is COVID positive you will need to discuss this with your treating team prior to your appointment.

Your team may:

• reschedule your appointments
•  schedule a telehealth appointment if possible
•  ask you and your child to wear a mask if the appointment cannot be rescheduled or undertaken via telehealth.

If you are unwell and visiting a CAHS site, please stay home until you are well.

If you are coming to ED with a COVID positive child, you are COVID positive yourself and/or you're a close contact please:

• alert the triage nurse on arrival
• wear a mask if able to do so (patients and caregivers)

Patients and visitors are not required to wear a mask but are encouraged to do so if possible. 

There are some situations when we will ask that you wear a mask:

• patients, clients and visitors who have cold and flu-like symptoms, are COVID positive or close contacts of someone who is COVID positive must wear a mask if they can tolerate one (where visits or appointments are not able to be deferred).

Masks will be available in all clinical areas.

Read these guides to learn how to wear a face mask correctly.

The best way to prevent the spread of COVID-19 is by practicing good hand hygiene and sneeze/cough etiquette.

This includes:

Wash your hands

Frequently wash your hands for at least 20 seconds with soap and water or by using an alcohol-based hand gel. 

Click here to learn how to wash your hands properly.

Try not to touch your mouth and nose

If you need to cough or sneeze, cover your nose and mouth with a paper tissue or flexed elbow – throw the tissue immediately after use and wash your hands.

Continue to practice physical distancing