Safety and security

PCH main entrance with family

PCH has a security team on duty 24-hours a day, seven days a week working across the PCH site. There is also video surveillance (CCTV) across the QEIIMC.

Your safety and security is of great importance to us. If you see any behaviour that you are concerned about, or you feel may impact on you or your child’s safety, please contact a staff member immediately.

After hours access

Main entrance

Weekdays: 6.30am to 9pm 
Weekends: 6.30am to 8.45pm

Northern entrance

Weekdays: 6.30am to 9pm
Weekends: 6.30am to 7.30pm

After these hours, parents and carers will need to use the Emergency Department entrance and can only access ED and the Green lifts (a shutter restricts access in the concourse between ED and the PCH main entrance and atrium).

Please note: If your child is booked for an operation, both Surgical admissions on Level 3 and the Pink lifts are not accessible until 6.30am.

Access to the wards

Access to the wards is controlled via an intercom service to ward reception. Some wards (such as Paediatric Critical Care and the Neonatal Intensive Care Unit) have additional criteria and nursing staff within these areas will advise you on what these are.

Lost and found

Items that are lost or found can be located at the Security desk on Ground Level near the entry to the Emergency department. View the PCH map for directions.

Items that have been found are registered and held for up to 72 hours before being transferred to the QEIIMC property office at Sir Charles Gairdner Hospital who can be contacted on 6457 3530.

Smoke-free environment at CAHS

To protect patients, visitors and staff, all services across CAHS is a smoke-free environment. This means that you are not permitted to smoke on any CAHS premises including Perth Children’s Hospital (and the QEII Medical Centre site), community health service sites, carparks and vehicles.

The Smoke Free WA Health Policy is not intended to stop people smoking but rather to protect others from exposure to environmental tobacco smoke. 

Contact us

PCH Security can be contacted on 6457 1399 or from any landline at PCH on extension #56.