Safety and security

PCH main entrance with family

PCH has a security team on duty 24-hours a day, seven days a week working across Perth Childrens Hospital site. There is also video surveillance (CCTV) across the QEIIMC.

Your safety and security is of great importance to us. If you see any behaviour that you are concerned about, or you feel may impact on you or your child’s safety, please contact a staff member or PCH Security on 6457 1399 immediately.

Lost and found

Items that are lost or found can be located at the Security desk on Ground level near the entry to the Emergency department. View the Hospital map for directions.

You can call PCH Security to enquire about lost and found items on 6457 1399.

Access to PCH

Main Entrance

Weekdays: 6.30am - 9pm

Weekends: 6.30am - 8.45pm

After these hours, parents, carers and families will need to use the Emergency Department entrance and can only access ED and the Green lifts.

A shutter is lowered after hours that blocks access in the concourse between the Emergency Department and the PCH main entrance and Atrium.

Northern Entrance

The Northern Entrance is currently closed to the public and accessible by staff only.

Emergency Department entrance

Patients, families and visitors must use the Emergency Department entrance at the southern end of the building or the via the PCH basement carpark to enter PCH.

See the Hospital map for the location.

Please note: If your child is booked for an operation, both Surgical admissions on Level 3 and the Pink lifts are not accessible until 6.30am.

COVID-19 Visitor Screening survey

To enter PCH, you will need to register using the SafeWA app. You will also be asked some questions about your health and quarantine status by our staff. Details on the survey and current restrictions are available here.

Access to the wards

Access to the wards is controlled via an intercom service to ward reception. Some wards (such as Paediatric Critical Care and the Neonatal Intensive Care Unit) have additional criteria and nursing staff within these areas will advise you on what these are.

Contact us

PCH Security can be contacted on 6457 1399 or from any landline at PCH on extension #56.


PCH Security is located at the desk outside the entrance to PCH Emergency Department.