Visiting hours

PCH main entrance with family

To help keep our sickest kids safe, we have changed our visitor guidelines at PCH from Monday 23 March 2020.


A maximum of two designated adults per day. The designated adult visitors must be the same each day. 

Outpatient appointments and Emergency Department

A maximum of one designated adult may accompany a patient.

NO visitors under the age of 16 including siblings

If you have any concerns about these changes, please speak to your treating team.

To minimise the spread of germs and infections, all visitors must be free of infectious diseases and viruses such as colds and the flu when they visit.

Friends and family

Friends and family can visit inpatients from 7am to 12pm and 2pm to 7.30pm, seven days a week. Access to enter the ward is controlled via an intercom service to ward reception.

Some wards (such as Paediatric Critical Care and the Neonatal Intensive Care Unit) have additional criteria and nursing staff within these areas will advise you on what these are.

Parents and carers

Parents and carers can visit their children on an inpatient ward at any time, they are open 24 hours a day, seven days a week. They can also stay by their child's bedside on the ward. Access is via the Green lifts.

After hours access

The main hospital entrance and northern entrance is open from 6.30am to 9pm, Monday to Friday and 6.30am to 7.30pm on weekends. After these hours, parents and carers will need to use the Emergency Department entrance and can only access ED and the Green lifts (a shutter restricts access in the concourse between ED and the PCH main entrance and atrium).

Please note: If your child is booked for surgery, both Surgical admissions on Level 3 and the Pink lifts are not accessible until 6.30am. 

Bringing gifts

Visitors are welcome to bring or send gifts to inpatients, however balloons must be latex-free and some wards will not allow flowers due to hygiene, infection control and allergy reasons.