WA Health system

Care Opinion

Care Opinion Australia (formerly Patient Opinion Australia) (external site) is an independent non-profit feedback platform where you can share your experiences in WA health services – good or bad.

Care Opinion is about honest and meaningful conversations between patients and health services.

Your story can help make health services better.

Your stories creating change

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"After walking out of RPH emergency once, I went back prepared for the wait as the pain in my gums was excruciating. I got seen by a doctor, who was very good and told me they had no dental services. She did give me some pain relief and different antibiotics..."

"I'm so glad my story made a difference!"

Read more (external site).

How can I share a story?

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Your story might be about you, or someone close to you. You can say what happened, what was good, and what could have been better.

Stories can be about healthcare organisations including hospitals, primary health networks, aged care and mental health services, and community health centres.

Tell your story (external site).

Want to be a watcher?

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Care Opinion Australia offers 'read only' subscriptions for public interest bodies (often consumer organisations or statutory organisations).

This 'read only' subscription allows such organisations to receive free email alerts (up to 2 staff) when a story has been posted about a service that you have an interest in. This is what is called 'watcher' status.

Read more (external site).

How can you find out who is watching?

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Visit the WA Care Opinion page (external site) to find out about your local healthcare organisation. You can also use the search feature to help you find what you are looking for.

Hear Western Australian stories that have been told, staff who have listened and changes that have been made.

Read more (external site).


Health Networks

This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.

Logo: Patient Opinion Australia. Be heard.