Refugee Health

Who we are

The PCH Refugee Health Service (RHS) coordinates and manages the complex care needs of recently resettled refugee and asylum seeker children and young people who are 15 years old or under.

Our specialist medical, nursing, social work, dietetic, dental, mental health and school liaison staff offer a holistic service to meet the needs of refugee children, adolescents and their families.

Services we provide

We review recently arrived humanitarian refugees and asylum seeker children with a history of detention. 

Referrals of all age appropriate siblings within a family unit are encouraged. 

Professional interpreters are used as required and on site interpreters are used where possible. 

Please bring any health history information you have available, such as vaccination records, as well as your Medicare or International Health and Medical Services (IHMS) card to your appointment. 

Your child’s first appointment might run for up to six hours as they will be seen by several members of our team. Your child may also have to have screening blood tests, such as QuantiFERON®-TB Gold for latent tuberculosis, at your first appointment.  

Follow-up appointments will be tailored to your child’s needs. 

Our clinic has strong ties to PCH’s sub-specialists and community health providers for ongoing care and follow-up.

If you need help getting to PCH, our volunteers can help families with transport and can provide support during clinic appointments. Please ask Refugee Health Liaison Nurses for more information.


Referrals can be made by medical practitioners, the Humanitarian Entrant Health Service, School or Community nurses/psychologists, case workers or via IHMS services.

Clinicians and health care providers can complete the Refugee Health Service Referral form (PDF 194kb) and send it to the Central Referral Service.

All Specialist Rooms, GP’s and WACHS referrers are being advised to direct all non-urgent referrals for PCH outpatient services to the Central Referral Service. 


1300 551 142 


1300 365 056 


  • New referrals will be assessed against the eligibility guidelines and prioritised according to medical need.
  • Referrals from Nurse Practitioners, other non-medical referrers and private hospitals (including those with a private-public partnership) are to be directed to PCH Referral Office.
  • All urgent referrals are to be sent to the PCH Referral Office.
  • Urgent referrals must always be discussed with the PCH Consultant / Registrar on call before the referral is sent.
  • The referral needs to include the name of the Consultant/ Registrar the referrer spoke to.
  • Each referral is to be faxed individually.

PCH switchboard

6456 2222

PCH Referral Office fax

6456 0097 

PCH Referral Office email


Inpatients: 24 hours a day, seven days a week

Outpatients: Monday 8.00am – 4.30pm


Outpatients: Clinic B, Ground Level.

View the PCH map for more information.

Contact us 

Phone: 6456 2222 (PCH switchboard)

Fax: 6456 2066

Email us

Related links

Interpreters (external site) 

Victorian Refugee Health Network (external site) 

Humanitarian Entrant Health Service (external site) 

WA Red Cross (Human Settlement Program) (external site)

Ishar Multicultural Women's Health Centre (external site)

Association for Services to Torture and Trauma Survivors (external site)

Office of Multicultural Interest (external site)

Language Service Policy 2014 (external site)

Save the Children (external site)

Department of Immigration and Border Protection (external site)

NSW Refugee Health Service (external site)